Shipping policy

Last updated: 11 October 2026

6. Pre-orders

6.1 Products identified on the Website as available for pre-order (Pre-order Products) have not yet been dispatched from production. Payment for Pre-order Products is taken at the time of order.

6.2 The estimated dispatch date shown on the Website or at checkout (Estimated Dispatch Date) is an estimate only. We will notify you by email if we expect dispatch to be delayed.

6.3 If your Pre-order Products have not been dispatched within 7 days after the Estimated Dispatch Date, you may cancel your order by email to admin@jmjhomes.com.au at any time before dispatch, and we will refund the full amount paid for that order.

6.4 Founding prices and allocations for the founding production run are available only while stock from that run lasts and may end without notice once that run is fully allocated.

8. Delivery

8.1 Standard shipping is free on every Subscription Delivery and on one-time orders of $120 or more to Australian addresses. Other orders are charged a flat $10 standard shipping fee, which is shown at checkout before you pay. Express shipping may be offered free of charge on orders of $250 or more, or at the price shown at checkout.

8.2 Delivery timeframes are estimates only. Subject to your Non-Excludable Rights, we are not liable for delays caused by carriers or by events beyond our reasonable control.

8.3 You must provide a complete and accurate delivery address. We are not responsible for failed or misdirected deliveries caused by an incorrect or incomplete address. Any cost of re-delivery arising from an incorrect address may be charged to you.

8.4 Title to and risk in the Products pass to you on delivery to the address in your order.

Full terms: www.thankgod.au/terms. Questions: admin@jmjhomes.com.au